The free plugins that we provide allow two support options. We believe that it is best for GPL plugins to be free for you to download and use. When or if you need support, you can then obtain premium support or request support from the WordPress community forum. Read more about the idea and reasoning behind “Free Plugins – Premium Support”.
High quality and speedy support from our team of WordPress experts.
Guaranteed reply in less than 24 hours!
Available 24/7, every day of the year, including all holidays!
Fast, thorough and professional replies for all plugin issues.
Ideal for business websites and websites that generate income as our swift replies ensure that all issues are addressed and corrected as quickly as possible.
Only $39.99 per year
(That's less than $0.11 per day!)
Already have Premium Support? Click here.
Don't have Premium Support yet? Click here to order.
WordPress Community Support
WordPress Community Support is the method usually used by free plugins.
Unfortunately, timely replies within the WordPress Community Support Forums cannot be guaranteed or determined with a specific period of time as the replies are provided by the community members. As such, that causes delays in response with some topics while there are others that do not receive any as the support provided for is provided mostly by the community or members that have other responsibilities and focuses as well.